Skip to main content

Terms & Conditions

Guidelines for using my services and digital products

Last updated: 25 January 2026

Welcome to my online store! By using my services and purchasing digital products, you agree to the following terms and conditions. Please read them carefully before making a purchase.

Intellectual Property Rights

All content on this website, including but not limited to photographs, product images, designs, and patterns, are the intellectual property of Taetia and are protected by Australian copyright law (Copyright Act 1968). Unauthorised downloading, copying, reproduction, or distribution of images from this website is strictly prohibited.

If you wish to use any images for promotional purposes (such as featuring my products in a magazine, blog, or social media), please contact me for permission.

Product Usage

Personal Use

You may use my patterns and designs for personal projects.

Commercial Use

You may sell items made from my patterns and designs, provided you credit my store in your product descriptions.

Payment and Delivery

Payment Processing

All payments are processed in Australian Dollars (AUD) via Square, a secure third-party payment processor. I do not handle payment processing directly or store your payment information.

International Customers & Currency Conversion

Important Notice for International Customers: All prices displayed on this website are in Australian Dollars (AUD). If you are purchasing from outside Australia, please be aware of the following:

  • Currency Conversion Estimates: Any currency conversions shown on this website (e.g., USD, GBP, EUR) are estimates only and provided for your convenience. These estimates are based on recent exchange rates and may not reflect the exact amount you will be charged.
  • Actual Charges: You will be charged in Australian Dollars (AUD). Your bank or credit card issuer will convert this amount to your local currency using their own exchange rates, which may differ from the estimates shown on this website.
  • Exchange Rate Fluctuations: Exchange rates fluctuate constantly. The rate applied by your bank at the time of transaction may be different from the rate used for the estimates on this website.
  • Foreign Transaction Fees: Your bank or credit card issuer may charge additional foreign transaction fees (typically 1-3% of the transaction amount). These fees are determined by your financial institution and are not controlled by or paid to me.
  • Final Amount: The final amount charged to your account will be determined solely by your bank or credit card issuer and will appear on your statement in your local currency.

By making a purchase, you acknowledge and agree that I am not responsible for exchange rates, currency conversion fees, or foreign transaction fees charged by your financial institution. You are responsible for understanding any fees your bank may charge for international transactions.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping speed. All shipping rates are based on Australia Post Medium Satchel (up to 1kg) pricing and are updated quarterly.

Digital Products

Digital downloads have no shipping costs. Files are delivered via email within 24 hours of purchase.

Physical Items - Domestic Australia

  • Standard Shipping: AUD $12.20 (2-6 business days)
  • Express Shipping: AUD $15.70 (1-3 business days)

Physical Items - International

International shipping costs vary by destination zone:

  • New Zealand: Standard $18.50 (3-6 days) | Express $28.00 (2-4 days)
  • Asia Pacific: Standard $24.00 (5-10 days) | Express $38.00 (3-6 days)
  • Americas: Standard $28.00 (6-12 days) | Express $45.00 (4-8 days)
  • UK & Europe: Standard $32.00 (8-14 days) | Express $52.00 (5-9 days)
  • Rest of World: Standard $38.00 (10-20 days) | Express $60.00 (7-14 days)

Note: Delivery timeframes are estimates based on Australia Post guidelines and may vary due to customs processing or other factors beyond our control.

Digital Product Delivery

After purchasing a digital item, you will receive an automated email with your download link. This typically arrives within a few minutes of payment. Download links expire after 7 days for security purposes. If you do not receive your digital product within one hour, please contact me.

Digital Download Tracking

To protect intellectual property and prevent unauthorised distribution, all digital downloads are personalised with your purchase information:

  • A visible watermark indicating your purchase details
  • Taetia branding for authenticity verification

This allows investigation of piracy cases while ensuring legitimate customers enjoy their purchases. Please do not share download links with others.

Unauthorised redistribution may result in legal action under the Copyright Act 1968 (Australia).

Refund and Cancellation Policy

Given the digital nature of my products, I do not offer refunds once a purchase has been made.

If there are issues with downloading or accessing digital products, please contact me, and I will endeavor to resolve these issues promptly.

Kit purchases are eligible for refunds within 14 days after purchase. However, refunds will be determined on a case-by-case basis, considering the condition of the returned kit and reasons for return. To initiate a refund, please contact me directly with details of your purchase and the issue encountered.

Support and Contact

For support with any of my products or to inquire about your orders, please contact me through my provided contact details. I aim to respond to all queries promptly.

Changes to These Terms

I reserve the right to modify these terms and conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information

For any questions or concerns regarding our terms, please reach out .

Have Questions?

If you need clarification on any of these terms, I'm happy to help.

Contact Me